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System Service Engineer in Multinational security solutions company
[Company Status]
This company, the market leading security solutionss provider in the world. We are the trusted security solutions provider for Fortune 500 companies who have a strong need for high quality security systems & services. With operations spanning across Greater China, Singapore, Japan, India and Australia, we offer multi-facility, multi-site, standardized security system implementation services throughout Asia

[Job Title]
System Service Engineer

[Department]
Service Department

[Report to]
Service Department Manager in Singapore

[Main Objectives]
• Deliver / complete projects in schedule, economically and to clients satisfaction, and to our internal installation standards for both Singapore project and international project.
• Service security systems and provide services to our clients. Troubleshooting and solving problems.
• Ensure Customer satisfaction.
• To be proficient in our products and technology. Always improve ability.
• Manage relations with existing clients
• Finish routine preventive maintenance on time according to MNC standards and policies.

[Major responsibilities include]
• Client satisfaction.
• System design, diagrams.
• Programming, Testing & Commission, trouble shooting.
• Product pre-testing.
• Preparing project ¡®engineering package¡¯ according to standard..
• Site inspections. Coordination with PM, client (when needed), third parties, sub contractors.
• Review and supervision of all equipment installations, wiring, according to product manuals, and MNC standards.
• On site client training
• Coordinate all customer service issues and managing relations with all existing clients within assigned region
• Ensure quality of MNC services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Provide routine preventive maintenances.
• Handle daily trouble-shooting, folbw up all open technical issues till the problems resolved.
• Take over all service issues from Project team after Extemal Hand Over done.
• Prepare customer training materials and deliver professional custom er training.
• Diagrams upgrade after HO.
• Manage service sub-contractors and ensure them following up MNC standards and policies.
• Attend internal training, improve skills.

[Preferred Skill Set]
System Service Engineer experience

[Desired Experience]
3 ~ 5 years

[Age]
LESS 40 YRS OLD

[Academic Background]
ENGINEERING / IT

[Foreign Languages]
ENGLISH

[Reasons for Recruitment]
TO SUPPORT KOREA BASED CLIENTS

[Expected Start Date]
Negotiable

[Number of roles] 1 – MALE

[Salary Range] Negotiable

[Location] Seoul

[Apply a Position]
Please send your English resume(Documents/ CVs must be written in English)A.S.A.P (MS word only)by E-mail top@topheadhunter.co.kr
* The title of E-mail should be System Service Engineer in Multinational security solutions company
* All submitted documents will be treated with highly confidential manner.
Thank you for your interest.

[Contact]
Man Sik Seo (¿Ü±¹°è´Ù±¹Àü±â¾÷ ÇìµåÇåÆà 20³â Àü¹® °æ·ÂÀ» °¡Áø ÃÖ°íÀÇ ÇìµåÇåÅÍ)
Topheadhunter,Inc CEO & President

Tel No : 02-555-72234
Mobile Phone No : 010-5940-8100
E-mai : ceo@topheadhunter.co.kr
www.topheadhuter.com

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