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Head of Operations in Multinational Logistics Company
[Company Status]
The Multinational Logistics Company(MNC) is a global logistics service provider with an annual turnover of €4.8 billion, operating in 580 sites around the world and employing more than 28,000 people. The MNC business areas - Contract Logistics, Freight Logistics, Port Logistics and Public Transport - manage complex supply chains and create wealth by means of innovative value-added services.
We are able to provide you with all the tools you need to pursue your chosen career. Flat hierarchies, short decision-making processes and a friendly working environment – we ensure everyone is on an equal footing. Moreover, you are given all the opportunities and space you need to further develop your skills and turn your ideas into reality.

[Job Title]
Head of Operations

[Location]
Seoul

[Superior]
Managing Director

[Responsibilities / Procedure]
- Management of the Operations Department within MNC Logistics office in Korea.
- Ensure that the Operations Staff performs his duties in accordance with the SOP and KPI’s set.
- Ensure SOP training/regular workflow briefings are conducted.
- Maintain regular communication/alignment with the Regional Airfreight/Oceanfreight Product Teams.
- Ensure implementation of Regional Policies and conduct awareness briefings.
- Ensure regular communication/alignment with the Airfreight/Oceanfreight Operations Department on any issues related to Regional Policies.
- Communicate recurring Transport Management System (TMS)-related issues/change requests for discussion with Regional Airfreight/Oceanfreight Product Team.
- Review Job and Volume reports to monitor Cost, Sale, Gross Profit and assess Volume Development, Departmental Resource, Subcontractors and develop new ideas to maximize Operations and Profitability.
- Ensure Data-quality reports are reviewed and KPI’s are met.
- Ensure root cause analysis for shipment-related issues for preventive actions.
- Ensure regular meetings with the Subcontractors for Tariff Maintenance, New Contracts, Service Performance review, and etc.
- Conduct regular meetings with the Airfreight/Oceanfreight Operations Departments to keep the team abreast of any market upgrade/development, discuss Operational issues, Data Quality related reports, Regional initiatives, and etc.
- Lead Airfreight/Oceanfreight Operations Departments and support their continuous development and growth within the company.
- Communicate goals and directions and motivate team members regularly.
- Participate in joint sales calls in terms of acquiring new customers as well as performance review meetings.
- Ensure Qualified Staff for the Airfreight/Oceanfreight Operations Departments as per defined responsibilities.

[Knowledge, Skills and Attributes]
- Extensive knowledge of freight forwarding, trucking and customs clearance services.
- People Management skills.
- Customer / Complaint Management skills.
- Problem-solving and analytical skills.
- Procurement skills and negotiation power.
- Excellent verbal and written communication skills in English.
- Professional working attitude.
- Highly motivated to learn new processes, receive feedback and work independently.
- Highly trainable and approachable.

[Qualifications]
- Minimum Master’s degree in Logistics/Transport Management/Supply Chain or equivalent. 
- Preferably, 5 years of experience in a Managerial Position in similar field.

[Date]
ASAP

[Number of Persons] 1
Gender doesn’t matter

[Salary Expectation]
Negotiable
Or who worked under a Head of Operations and have no chance for a promotion. For the Salary we are flexible, but it think basic Min. KRW 50,000,000 and after one year with us there will be bonus of 200% (50% in March, 50% in June, 50% Sep, 50% in Dec.)

[Foreign Languages] English

[Apply a Position]
Please send your English resume(Documents/ CVs must be written in English)A.S.A.P (MS word only)by E-mail top@topheadhunter.co.kr
* The title of E-mail should be Head of Operations in Multinational Logistics Company
* All submitted documents will be treated with highly confidential manner.
Thank you for your interest.

[Contact]
서만식 Man Sik Seo (외국계다국적기업 헤드헌팅 전문 20 년 경력을 가진 최고의 헤드헌터)
Topheadhunter,Inc CEO & President
Tel No : 02-555-72234
Mobile Phone No : 010-5940-8100
E-mai : ceo@topheadhunter.co.kr
www.topheadhubter.com

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